20,000th customer milestone for Companion Stairlifts

March 2017

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Companion Stairlifts has reached its 20,000th customer, a milestone described as “significant” by managing director Clare Brophy.

Established in 2003, Companion provides straight and curved stairlifts and assisted bathing solutions throughout the UK. In a highly competitive and established industry sector, Companion has steadily grown its market share to rival the dominance of the major players.

“Reaching our 20,000th customer is a fantastic achievement for all the team who work so hard to provide the very highest standard of service to families who are often going through very emotional and difficult times,” said Ms Brophy.

“We’re always pleased when a customer chooses us for their home adaptation and delighted that our 20,000th customer is happy with his new stairlift.”

Companion adapted Leeds resident Tony Worcester’s Victorian home after he suffered heart failure and lost the use of his legs at the end of last year. On returning from hospital Mr Worcester was confined to the downstairs rooms of his home which prompted him to get in touch with Companion.

“We live in a house that was originally built in 1880, so the ceilings are really high and there are a lot of stairs to climb! I was initially worried that having a stairlift installed might ruin the house. I thought they’d need to drill holes in the wall and that it would look awful.

“With hindsight I think perhaps we should have thought about a stairlift sooner,” added Mr Worcester, who has suffered with bad legs for some time.

“We’ve been very happy with the way Companion has handled our installation, and we greatly appreciated the smooth and efficient work of the engineer.

“The stairlift is perfect. I can get up and downstairs again and can now go back to living a normal life.”

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