Companion Stairlifts and Bathing has announced a senior appointment to further strengthen its management team. Craig Bagley is the new Senior Operations Manager responsible for improving efficiency as the company embarks on the next phase of its expansion.
Companion provides stairlifts and assisted bathing solutions throughout the UK, as a result of both direct advertising and also via their partnerships with nationwide mobility retailers.
Craig has joined the company as it announces ambitious growth plans to increase its share of the daily living aids market. He has extensive experience of increasing productivity for large corporates gained during his time working with British Gas, both in the UK and overseas.
Companion’s sales and marketing director David Harrison said: “Craig has fantastic experience of managing business improvement projects, and his appointment will help towards our growth plans for 2017. We have restructured and strengthened the senior management team to reflect the increased scale of our operation and to provide the organisational capability we need to stay ahead of the competition and achieve our ambitions. I’m confident Craig will prove to be a huge asset to the business and a valued team member.”
Craig’s responsibilities will include managing and developing performance across Companion’s stairlift and assisted bathing installation and customer service teams.
Commenting he said: “I’m looking forward to working with David and the rest of the team to support and develop the business at this very exciting time. My priority is to provide the highest level of customer service with a sense of friendliness, pride and determination to do what’s right for our customers. I’m confident that working alongside the senior management team I’ll be able to help improve efficiency, customer experience and deliver real cost savings.”