Hilda Ryan is a Warrington resident who was in need of mobility facilities. Since her hip operation, Hilda was unable to manage the stairs. This was the point when she decided to call Companion Stairlifts. Hilda was over the moon with her choice to contact Companion Stairlifts in particular, especially when the company moved heaven and earth to install her new stairlift just hours after her initial call.
Though the hip operation was necessary, it meant Mrs Ryan couldn't manage the stairs at home, so a speedy solution to her situation was needed.
“Our sales team took the initial enquiry from Scootamart, Bury on behalf of the Ryans at 11am and thanks to great communication between the teams, including the surveyor and the engineers, we were able to fit her stairlift less than three hours later,” said Companion Operations Manager Craig Bagley.
Mrs Ryan chose a 950 Compact stairlift, the slimmest in Companion’s range, for her straight staircase.
“The service has been fantastic! We’ve never had anything done so quickly, amazing service! I would definitely recommend Companion,” said a delighted Mrs Ryan.
Companion offers same day and next day installation or stairlifts which meet key criteria. Installations can be arranged following an in-home assessment. the installations keep the customer in mind, trying to be as flexible as possible to suit the the customer.
“We know that a lot of our enquiries are from people and their families who are struggling to cope with circumstances that can be very difficult. Our new same day and next day installation services do make a huge difference and everyone in the team is always very happy when we can pull together to turnaround an installation as quickly as this,” added Craig.
For further information about the same and next day installation services, contact a Companion Stairlifts advisor on 0800 251 1308.