New vs reconditioned stairlifts: which one should you choose?
A stairlift for people living with limited mobility can help them to maintain their independence and quality of life, as it offers comfort, safety and reassurance for both users and their families.
When buying a stairlift, the decision isn’t always straightforward, and a common question is whether to choose a brand-new model or a reconditioned stairlift.
In this guide, we explore the key differences between new and reconditioned stairlifts, looking closely at cost, safety, stairlift installation, and long-term value.
The difference between new stairlifts and reconditioned stairlifts
Before you start making any decisions, it’s vital that you understand the differences between a new stairlift and a reconditioned one.
A new stairlift is bought directly from the manufacturer or supplier and has never been used before. It will boast the latest technology and features, a full warranty, and be tailored to your staircase, whether you require a straight stairlift or a curved stairlift.
A reconditioned stairlift is a model that has been previously owned and used, but it has been professionally refurbished to be used again. Parts that are worn are replaced with brand-new ones, and a full service and test are carried out to ensure it works like new.
Both new and second-hand stairlifts have to comply with safety regulations to ensure they meet the required standards.
The advantages of a new stairlift
For many people, the benefits of buying a new stairlift include its longer lifespan compared to a reconditioned model, and the option to purchase one specifically tailored to their needs and home.
If you have a straight staircase or a curved one, a new stairlift can be designed to fit it perfectly, and it can be adapted to fit in with the décor of your home.
New stairlifts are equipped with the latest technology, offering features such as slimline designs, swivel seats, and advanced safety sensors. With a longer expected lifespan than pre-owned stairlifts, they are an excellent choice for people who are expecting to use one for a long period of time.
Although bespoke models might take longer to install, the result is that you have a stairlift that fits your exact requirements, and it will give you the peace of mind that it will provide you with the independence you want.
Browse our range of stairlifts
The advantages of a reconditioned stairlift
If you are on a tight budget and want to keep costs down, reconditioned stairlifts offer an affordable option. They are generally cheaper than brand-new models, and despite this lower price, reconditioned stairlifts are thoroughly checked and serviced, ensuring they meet all safety standards and are reliable for everyday use.
Reconditioned stairlifts are a great solution for people with temporary mobility needs, such as during recovery from surgery or short-term health conditions. They can be quicker to deliver and install compared to custom-built new models that need to be manufactured.
For many, the balance of affordability, availability, and safety makes reconditioned stairlifts a smart, accessible solution.
Used and Second-Hand Stairlifts
The cost of a new vs a reconditioned stairlift
Whilst it is hard to give an exact price due to their bespoke nature, a new stairlift is usually more expensive than a reconditioned model as it is tailor-made for the user and it features all of the latest technology and safety features.
New straight stairlift models will generally cost less than a curved stairlift, as curved models must be individually tailored to the staircase layout. Although the initial cost might be higher, new stairlifts tend to be more cost-effective and economical due to their longer lifespan (around 10 years) and reduced need for spare parts.
As with new stairlifts, it is difficult to name a price for a second-hand model, although people generally make a significant saving when purchasing reconditioned stairlifts compared to new models. They are readily available and therefore quicker to install.
Reconditioned models will need to be serviced more regularly, and the lifespan is shorter than that of a new model. For example, if you are buying a second-hand stair lift that is five years old, it could last another five years.
How to decide which option is right for you
Ultimately, deciding between a new and reconditioned stairlift comes down to a balance of your personal requirements, budget, and the type of staircase in your home.
If you will need a stairlift for the long term or you have curved staircases, a new model may be the more practical choice.
If you need a stairlift for a shorter period of time or are focused on managing costs, a reconditioned option could be more suitable.
Whichever route you choose, it’s essential to work with a trusted supplier like Companion Stairlifts, who offer proper servicing and access to spare parts. This ensures your stairlift remains safe and functional throughout its use.
Whatever type of stairlift you choose, the Companion 365 plan ensures that every new or reconditioned stairlift comes with a comprehensive 12-month warranty, covering all parts and labour.
Stairlift Service and Maintenance
Frequently Asked Questions about new vs reconditioned stairlifts
Are reconditioned stairlifts safe to use?
Reconditioned stairlifts are safe to use when purchased from a reputable supplier. Before they are sold, each reconditioned stairlift is serviced and tested to ensure it meets safety standards, including replacing worn parts and checking all key features such as seat belts, swivel seats, and safety sensors.
How long do new stairlifts typically last compared to reconditioned models?
A new stairlift will typically last 10–15 years with regular servicing. Depending on the model, age, and quality of refurbishment, a reconditioned stairlift may last around 5–8 years.
Can a reconditioned stairlift be fitted to a curved staircase?
A custom-made track tailored to your specific staircase needs should be created. It is recommended that you purchase a new stairlift for staircases that are curved, have corners, or feature landings to navigate. For your specific requirements, you should speak to one of our experts.
What is included in the warranty for reconditioned stairlifts?
At Companion, we provide a 12-month warranty that covers all parts and labour, offering the same reassurance as when buying a new model.
Buy a new or reconditioned stairlift today
Both new and reconditioned stairlifts offer safe and practical solutions for people with limited mobility to stay independent in their own home. New stairlifts provide long-term reliability and modern features, while reconditioned models are accessible and more affordable.
Ready to take the next step? Contact us and speak to our experts today.
