Coronavirus Update: Our response to COVID 19

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Customer service is at the heart of what we do

Our customers range from private individuals to large professional organisations, all of whom benefit from our friendly and professional low cost service. It's great to hear back from our customers and hear how a Companion stairlift or bathroom solution can transform lives.

Here are just some of the testimonials we have received from our satisfied customers

Older man and woman smiling at the camera

98.7% of our customers would recommend us

" They did everything very well, cleaned up afterwards, and demonstrated use with professional knowledge . I have found it so much easier getting up and down stairs, and I would recommend and purchase chase from them again. "

Mrs Wright, Nottingham Jul 2018

" Good project management from start to finish. No sales gimmicks. Good product information. The moving beam is far superior to the hinged end piece offered by all other suppliers Acorn, Oaktree and Stannah. Order placed, six days later fitted. Product engineering is first class. "

Mr J, York Aug 2017

" The reason I bought a stairlift is because I suffer from poor balance. I have had two falls in the past two years and broke my foot which was causing discomfort when walking up and down the stairs. I feel a lot more confident now and the stairlift has made a huge difference to my life. "

Mr M, Durham Mar 2017

" I have really enjoyed doing business with this company. I have had the best customer service that I have received from most companies that I have dealt with in the past, the communication was brilliant. The engineer was fantastic, really tidy and polite. I would definitely recommend your company. "

Mr M, Peterborough Feb 2017

" Your service and support is fantastic and second to none. This is a very difficult time and something like this is new to us but the fact we were kept informed every step of the way took all the stress from it. I can’t thank you enough for the continued help and support. "

Mrs C, Driffield Feb 2017

" I couldn't imagine life without my stairlift now. "

Mrs K, Somerset Jun 2016