Customer service is at the heart of what we do

Our customers range from private individuals to large professional organisations, all of whom benefit from our friendly and professional low cost service. It's great to hear back from our customers and hear how a Companion stairlift or bathroom solution can transform lives.

Here are just some of the testimonials we have received from our satisfied customers

Older man and woman smiling at the camera

98.7% of our customers would recommend us

" Excellent service from start to finish. The sales person was superb in the knowledge of the stair lift to explaining in simple terms to my 90 year old mum. She was very impressed and turned down a cheaper option on the basis of the sales person Andrew. Once the order was placed we were informed of every step towards the installation, which was arranged for the next week. On the installation day we were informed of a two hour window when the stair lift would be delivered and installed. When the guy came he was very courteous and explained to my mum what would be happening and a rough time of when he would finish. When the work was complete he explained the controls and gave her a demonstration, he then asked her to have a go to make sure she knew how to work everything. He made sure everywhere was fully cleaned and he left everything spotless. "

June Hoy Aug 2024

" Stairlift surveyor was knowledgeable and personable - unlike others I consulted, no hard-sell. Comms about the order and installation were clear, and installation was easy and efficient. Cost and customer service considered, the best I found. "

Colin Herring May 2024

" Very good customer service, good job! "

Shire Oak Care Home May 2024

" Really nice people to deal with from original visit through fitting and servicing. "

Lizzie Ralston May 2024

" Speed price and no hassle "

Christopher Sykes Apr 2024

" Very good on price, quick and tidy installation no problems. "

Lucy Ward Apr 2024